Administrator, Specialist in Business Management by UNOESC. International Labour Organization/United Nations Student of the Local Development Course/Turim-Italy.

(See my biography page for more information).


Publications:
Consumer Behavior and Services Satisfaction: A Case of Brazilian users of Collective Transportation in Florianópolis-Santa Catarina

The study focus is the brazilian consumer behavior about services.

Article: Print

$US10.00

Article: Electronic

$US5.00
The Process of Knowledge Conversion in Institutions of Superior Education: The Case of the Catarinian Association of Educational Foundations-ACAFE/Brasil

The paper explore the knowledge conversion in institutions of superior education in a State of Brazil.

Article: Print

$US10.00

Article: Electronic

$US5.00